Overview

This policy details our packing, shipping, and delivery methods for physical items.

Processing Orders

Orders are prepared after payment confirmation. Processing times may extend during high-demand periods or holidays.

Shipping Options

We collaborate with reliable couriers and postal services providing dependable shipping and tracking options.

Expected Arrival

Domestic deliveries generally take 5-14 business days. International shipments might take 10-21 days due to customs or carrier factors.

Shipping Limitations

Certain regions may have product restrictions. Customers should provide accurate shipping information.

Claims for Loss or Damage

Promptly report lost or damaged items. We work with carriers to resolve issues, offering replacements or refunds if necessary.

Customs Responsibilities

International buyers may be responsible for customs duties, taxes, or processing fees.

Delivery Confirmation

Once delivery is confirmed by carriers, the responsibility shifts to the recipient.

Policy Amendments

Shipping terms may change as needed. The latest terms will always be available here.