Introduction

This policy outlines how refund requests are evaluated and processed, ensuring fairness and maintaining service standards.

Refund Eligibility

Refunds can be issued for billing errors, duplicates, or technical service issues.

Non-Refundable Cases

Some completed services and digital products may not be refundable. Users should review applicable terms before purchasing.

Refund Submission Process

Submit requests with transaction details and explanations. Approved claims are refunded via the original payment method.

Partial or Conditional Refunds

Partial refunds may be provided if some services remain unused. Conditional refunds depend on agreements and circumstances.

Dispute Resolution

Provide necessary information for disputes. We aim for transparent and equitable solutions.

Refund Timing

Approved refunds are usually processed within 5-10 business days. Timing may vary due to banking protocols.

Limitations

Refunds are not given for misuse, fraud, or breaches of service terms. Decisions are final once made.

Policy Revisions

Changes can occur periodically. The current version will always be available here.